Ordering on the platform
Understanding Labels (Organic, Fair Trade, etc.)
The icons visible on a brand’s profile or product line represent specific sustainability and ethical standards. When you see labels like organic, recycled/upcycled, sustainable, or fair trade, it indicates that at least one product within the brand’s ...
Buyers: Pre-orders vs Available in stock
Pre-orders: They are for the upcoming season, all items that are not yet in store. Available in stock: Whatever is in inventory and can be delivered within a short period of time.
Printing / Exporting an order (buyers)
To download a PDF copy of any order for printing or personal archiving, ensure the order status is marked as "Confirmed." Once you open the order, navigate to the final page, where you'll find the download option, as shown in the screenshot below. ...