ACCOUNT SETTINGS
Saved Messages: How They Work
In the Main Menu under Account section, you will find a tab labeled Saved Messages. These messages only appear after you’ve saved information related to a previous order before confirming it. Note: You cannot create or save messages directly from ...
Changing a Buyers' Pricing Zone
Buyers are assigned by default to a pricing zone based on their country. However, you have the option to change the pricing zone, which will affect the prices they see for your products. The pricing zone cannot be changed if there is a pending order ...
Your Brand Profile Page ( Public page )
Your brand profile page, also known as your public page, is visible to anyone on the platform, whether they are logged in or not. This page serves as the primary way for visitors to explore more about your brand. The image you see on your dashboard ...
How to Change Your Brand Name
To update your brand name, follow these steps: Navigate to Brand Settings. Select Brand Presentation from the available options. Modify your current brand name. Save your changes before leaving the page to ensure they are applied successfully.
Shopify & Other Integrations
Your Shopify integration is included with your Advanced and Premium Orderwizz subscription, but please note that it is stock-based only. This means that all products you wish to synchronize must already exist on both platforms Orderwizz and Shopify ...
Incoterms Explained
Incoterms (International Commercial Terms) are a set of globally recognized commercial terms established by the International Chamber of Commerce (ICC). These terms define the responsibilities of buyers and sellers in international transactions, ...
Adding a Pricing Zone
Creating a pricing zone allows you to set specific prices for different regions, currencies, and Incoterms. Here’s how you can add one: Click on ‘Add Pricing Zone’. Name your pricing zone. Give it a name that helps you easily identify the region or ...
Size/Dimensions: creating and managing your Product Size Charts
A size/dimensions chart serves as a collection of sizes or dimensions tailored to a specific category of products. For instance, you might have one size chart for clothing, another for shoes, and a separate dimensions chart for sofas or accessories. ...
Document Settings / PDFs
You can easily customize the settings for the PDFs generated on the platform (such as orders, invoices, etc.) at any time. Simply navigate to the general menu, and under the Account section, select Your PDF Settings. Within the PDF settings, you can ...
Taxes / VAT Explained
If you don’t need to apply taxes to your customers' orders, there’s no need to add tax rates in your general settings. However, if you need to charge taxes for certain customers in specific countries, you can add relevant tax rates to your general ...
Understanding Platforms and Warehouses
If you need to change these settings, find the Platforms/warehouses by going to the main menu- under the general settings sections, click on Platforms/warehouses. If you're shipping all your orders from a single location, you'll only need to add one ...
Adding a Distributor
When it comes to expanding your brand’s reach, partnering with a distributor is a crucial step. However, it's important to note that distributors cannot be added directly by brands; instead, they must subscribe to the platform themselves, much like ...
All About Agents/Reps
Adding an Agent/Rep Navigate to the Distribution Network: Start by going to the 'Distribution Network' in the main menu and click on the 'Add an Agent' button. Once you do this, your agent will receive an email inviting them to create their own free ...
Restricted Access Accounts
You have the option to restrict buyer access to your account, meaning buyers will need to send you a request before they can view your product lines. How to Restrict Access If you’d like to set up restricted access, follow these simple steps: Go to ...
Brand Presentation: Setting Up Your Brand's Public Page
Your brand's public page is crucial for making a great first impression on potential buyers. The good news is that you can update any element of the page anytime you want, so don’t hesitate to refresh it regularly! How to Access Your Brand’s Public ...
Managing Users and Roles
Adding a User Go to the 'Manage Users' section in the main menu. Click on 'Users'. In the top right corner, click 'Add a User'. Fill in the user's details, select a role (a set of permissions), and click 'Create'. If needed, check the relevant boxes ...