Why Measure My Level of Engagement?

With years of experience and thousands of users on the platform, we've learned that brands who make full use of all the features are the most satisfied. This platform is not just an advanced order management system, it’s also a showcase for your brand — so we encourage you to make the most of it!

We’ve set up this engagement scoring system to help you track your progress. When your engagement level reaches 65%, that’s when you’ll start to see real benefits from the platform. The score gives you a clear, evolving gauge to help you move forward efficiently.

How Is My Engagement Calculated?

Points Added:

• More than 10 products available to order: +15%
  (If your product count drops below 10, these points are deducted.)
• More than 30 contacts in your address book with valid emails: +15%
  (Over 150 contacts? Get an extra +10%.)
• At least 1 email campaign sent to more than 30 contacts in the last 3 months: +25%
• A news post in the last month, online for at least 2 days: +10%
  (These points are removed if no new post is made within a month.)
• Lookbook is online: +5%
• More than 7 confirmed orders in the last 6 months: +20%

Points Deducted:

• No login from your company in over 3 weeks: -25%
  (The points are restored the next time someone logs in before 3 weeks pass.)
• Response time to an instant message from a buyer exceeds 2 business days: -10%
  (Points are restored if your next response is within 2 business days.)
• Processing time for access requests (for restricted brands) exceeds 2 business days: -10%
  (Points are restored once the next request is handled within 2 business days.)

Product Conditions: 

A product is counted only if it:

Is online

Has an order closing date (for pre-orders) later than today

Has a price, description, at least 3 pictures, and a composition listed